Services:

Services We Offer:

Instructional Design
A well-trained staff is the center of any great organization. At Looking Forward, we develop customized training material using your organization’s processes, services and terminology.  This makes for content that is easily understood with increased learning and retention. 

No matter how complex the subject matter, our instructional design processes includes your input to make sure your employees are able to hit the ground running and be more productive.  

Looking Forward instructional design processes will help the learner:

  • Increase information retention through application of learning experiences
  • Reduce the amount of time that employees are away from their jobs for training
  • Increase employee effectiveness, productivity, and adoption of change
  • Center on applicable skills rather than theory
  • Understand technical and complex material more easily

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 Instructional Design
Technical Writing and Documentation Services
Looking Forward offers professional technical writing services based on actual use and performance rather than theory.  Whether it is a continuing or short term project, Looking Forward provides high-quality documentation with effective production and turn-around.

Looking Forward listens to our customers and uses solutions to strategically reduce costs, improve efficiencies in supply chain, and provide value to the bottom line.  Through understanding documentation requirements, creativity, process and workflow design, content and records management, we help you create cost effective solutions to your technical documentation needs.


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Technical Writing
Help File Development
Looking Forward provides concise reference information with training and job aids online, giving your employee maximum support with little time away from productive work. By producing user friendly topic-oriented online help, employees have job assistance at their fingertips anytime.


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Graphic Design
A picture is worth a 1000 words…Our clients have told us that our graphics are worth more than that.  Looking Forward can create custom royalty free graphics that can communicate your complete concepts in a simple and easy to understand picture. 


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Graphic Design

Instruction/Facilitation
Looking Forward offers expertise in delivering hands on training or we can train your trainers.  We formulate a teaching outline and determine instructional design methods through individual training, group instruction, lectures, demonstrations and workshops.  Through interactive and engaging facilitation, your employees receive the ability to offer ideal business presentations that touch, move and inspire.  Looking Forward has experts in many content areas and can customize the instruction to meet your individual needs.

Content Areas include:

  • Coaching Skills
  • Presentation Effectiveness
  • Leadership Skills
  • Customer Service
  • Team Building
  • Managing Conflict
  • Interviewing Skills
  • Communication Skills


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Video Training/Production
Looking Forward produces customized training video that specifically targets your workforce and message.  Video enhances the learning experience by keeping your employees motivated and alert through interactive use with other training materials.


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Executive Coaching
Looking Forward's consultants work with you to develop an action plan for improvement.  We work with executive and high level managers on several topics ranging from increasing productivity to conflict management and everything in between. 


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Call us today for a free introductory session to experience the power of Looking Forward's Executive Coaching program!